At GramTown, we are committed to delivering the highest quality food products. Due to the nature of our products, we do not accept returns or offer refunds.

If you receive a damaged product, please contact our customer support team via WhatsApp at +91 63858-34797 or email at gramtownhere@gmail.com within 48 hours of receiving your order. Provide a photograph and video of the damage, along with your order number. Ensure that the photo or video clearly shows that the product is sealed, unused, and has all tags intact. If the information is accurate and the issue is verified, we will be happy to resend the product at no additional cost.

Thank you for your understanding and support.